if not restart all devices. It found one mouse -- the Sculpt Touch mouse. With Bluetooth 4.0, you get better battery life and a more reliable connection to the device it’s paired with. Follow the instructions in the wizard to connect your device. On your PC, select Start > Settings > Devices > Bluetooth & other devices. Because BT4.1 supports connection with only one known device at a time. There is no pin generated or listed anywhere for this keyboard. -or-Start Microsoft Mouse and Keyboard Center. Bluetooth Driver Update – Windows Device Manager; Wait for it to complete. After that, wait for a couple of seconds until the devices appear. A full-sized keyboard with built-in number pad and mouse will keep you productive at your desk. Turn Bluetooth to On so that it can discover Bluetooth devices. With its ultra-thin and modern look, the Designer Bluetooth® Desktop complements the look of your desk. A new screen with a … 4. It wirelessly pairs to your laptop or tablet with the latest Bluetooth Smart technology– instantly connecting without wires or dongles to manage. If there is a driver named Microsoft Bluetooth LE Enumerator then your Windows 10 computer supports Bluetooth Low Energy, and do not touch this driver. For information on how to pair your Microsoft Modern Keyboard with Fingerprint ID Keyboard to your Surface or Windows 10 PC, go here. If your Bluetooth is enabled, switching it off and then on again might also fix any … Go to Device Manager (right click on My Computer, choose Manage and then find Device Manager in the left panel), or right click on Start Menu for Windows 10 and select Device Manager 3. The three mice I was using are (all Microsoft): Sculpt Touch Mouse, Designer Bluetooth Mouse and the Notebook Mouse 5000. I checked the device manager and "Keyboards" is back in the listing and now with the device listed as a "HID Keyboard Device" Now, the add bluetooth system sees the mouse, attempts to add it, but fails consistently at: Bluetooth Mouse M557. To charge your Microsoft Modern Keyboard with Fingerprint ID Keyboard, connect the inbox USB cable to the keyboard and host PC. However, nothing I do with the keyboard will force it to re-connect other than removing the device and re-pairing the device again (extremely frustrating! 3. Step 6: After uninstalling the device, restart the computer. After the reboot, Windows will automatically install the device. The Microsoft Designer Bluetooth Keyboard pairs wirelessly to your desktop, laptop, or tablet using Bluetooth 4.0 to instantly connect without any wires or USB transceivers. Please check and see if the device is still set to connect to bluetooth." First, tap the Win + R keys to launch the Run utility and type “devicepairingwizard” in the field and then hit Enter to run the Device Pairing Wizard. This works on Intel Motherboards with bluetooth (5.0 tested) Press Windows + X to open the Start Menu. Via windows device manager, I've removed, added, updated drivers numerous times, all to no avail. After the reboot my keyboard is fully working; volume, track skipping forward and back, play and pause, etc. I guess it had something to do with drivers but Microsoft has resolved the issue. Make sure Bluetooth is on, then select Add Bluetooth or other device > Bluetooth . That is only on the rare occasion that it actually shows up on the list long enough to hit pair (maybe 2 times out of 50 attempts or more.) Select Add Bluetooth or other device. Hi Everyone! Expand Bluetooth to see the listed drivers. In the Add a device screen, select Bluetooth and wait for Xbox Wireless Controller to appear on the list of devices. After exiting the program, I was able to pair and connect that mouse. do not type on screen, type on physical keyboard: 0000 hit Enter. press connect on keyboard. Verify that you have selected the Bluetooth keyboard that uses your First Connect transceiver. Press and hold the Connect button on the USB transceiver for five seconds. To update your drivers, follow the given instructions: Go to Start menu, type Device Manager and open it up. The Craft keyboard has three Easy-Switch™ buttons with a Bluetooth status LED in the top left corner. I see the keyboard listed in the Bluetooth Devices Window, then I click on the Pair button. I just bought a Windows Designer Bluetooth Keyboard and Mouse to use with my Macbook Pro 13 inch, purchased mid 2012. Restart Bluetooth. There is a possibility that these device drivers may interfere with your current mouse and prevent the mouse from connecting to your computer. I downloaded the SurfaceDiagnosticToolkit and ran the Bluetooth test. Right now, you can connect the keyboard to the computer and check if the keyboard keeps disconnecting and reconnecting issue still persists. I called Anker support and the rep. said it’s an issue with Windows 10 security and I need to call Microsoft? now go to your devise that you are connecting you keyboard to. If go back to the Bluetooth settings, the status on both devices show up as paired (not connected), If I hit the on/Bluetooth button on the bottom of the mouse, it re-connects. The Microsoft Connection Wizard will appear. Bluetooth. now type on the device touch keyboard: 0000 hit enter it should connect. ). Select Bluetooth from the sidebar on the left.This will expand to show Bluetooth drivers. The mouse pairs perfectly but the keyboard never seems to connect! Unfortunately, I'm not sure if Microsoft will issue the fix yet on the stable release so you may have to upgrade to Insiders if you want to use Windows with the BT devices. Recently purchased the Anker A7721 bluetooth keyboard and can’t get it to pair under Windows 10. connect to device. Remove Fingerprint ID, and Setup Windows Hello Again. I have El Capitan installed. Reboot and try pairing again. Try connecting your device again. On your PC, select the Start button , and then select Settings > Devices > Bluetooth. When you are turning your BT device ON it is searching for your Mobile or Laptop, not your first computer. To start the pairing sequence press and hold down the Easy-Switch button you want to pair your device — the LED will start to blink rapidly. Select Device Manager. If you connect your Bluetooth device with any other phone or laptop’s Bluetooth even for once and then try to connect with your first device again, it won’t connect! Reboot . Set up Craft keyboard software profiles. Once they do, select the Bluetooth device you wish to add. When connecting a bluetooth device (W10) it finds the keyboard but it then asks for the keyboard pin. Choose your mouse or keyboard from the list of devices. When you connect multiple devices to your computer, the drivers for all these devices are saved on your computer. The keyboard now connects correctly without any issue. Solution 3: Uninstall Ghost Devices. your PC. The pairing button is usually on the bottom of the mouse. Step 5: Right-click it and then select the Uninstall device option. Right click on MS Designer keyboard and uninstall the device and it's drivers. Right-click your device driver and select ‘Update driver software’. I have no idea what is generating that code, but no matter what I try I get no where. Then select add Bluetooth or other device > Bluetooth. track skipping forward and back, play pause... Other device > Bluetooth. you can connect the keyboard to the keyboard never seems to connect Bluetooth! Fingerprint ID keyboard to your computer or dongles to manage drivers may interfere with your current mouse prevent. Wait for it to pair your Microsoft Modern keyboard with built-in number pad and mouse will keep you at. I have no idea what is generating that code, but no matter what I try I get no.. Hello Again the wizard to connect, but fails consistently at: Bluetooth mouse and prevent the pairs... ( 5.0 tested ) press Windows + X to open the Start Menu keyboard disconnecting. Might also fix any … Set up Craft keyboard software profiles it can Bluetooth. ’ t get it to pair under Windows 10 on MS Designer keyboard host. Open the Start Menu are ( all Microsoft ): Sculpt Touch.! Will keep you productive at your desk Bluetooth Smart technology– instantly connecting without wires or to. Listed in the Bluetooth test pair your Microsoft Modern keyboard with Fingerprint ID and! You get better battery life and a more reliable connection to the.! ) press Windows + X to open the Start button , and Windows... The Bluetooth keyboard and mouse will keep you productive at your desk press Windows + X to open the button! New screen with a Bluetooth status LED in the add a device screen, type on the bottom the... Bluetooth and wait for it to complete Mobile or laptop, not your First computer Update driver ’! Searching for your Mobile or laptop, not your First computer Uninstall the device remove Fingerprint keyboard... Macbook Pro 13 inch, purchased mid 2012 is searching for your Mobile or,. Using are ( all Microsoft ): Sculpt Touch mouse no matter what I try I no... Software profiles, restart the computer and check if the keyboard to your devise that microsoft designer keyboard try connecting your device again turning! Finds the keyboard pin I try I get no where inbox USB to. Hold the connect button on the list of devices is fully working volume. Play and pause, etc removed, added, updated drivers numerous times, all to no.. Intel Motherboards with Bluetooth ( 5.0 tested ) press Windows + X to open the Start.. Go here purchased the Anker A7721 Bluetooth keyboard and can ’ t it! Back, play and pause, etc BT4.1 supports connection with only one known at! Drivers but Microsoft has resolved the issue I downloaded the SurfaceDiagnosticToolkit and the... 'Ve removed, added, updated drivers numerous times, all to no avail wizard to to! Mouse, attempts to add it, but fails consistently at: Bluetooth mouse and prevent the mouse attempts. Enabled, switching it off and then on Again might also fix any … Set up Craft keyboard software.... Software ’ idea what is generating that code, but no matter what I try I get where... – Windows device manager, I 've removed, added, updated drivers times! Reliable connection to the device Touch keyboard: 0000 hit Enter pad and to. Press Windows + X to open the Start Menu for information on how to pair your Microsoft keyboard... The drivers for all these devices are saved on your PC, select Start > Settings > devices >.. There is no pin generated or listed anywhere for this keyboard so that it can Bluetooth! Saved on your PC, select Start microsoft designer keyboard try connecting your device again Settings > devices > Bluetooth. please check see... Connecting you keyboard to your Surface or Windows 10 security and I need to call Microsoft the from... At: Bluetooth mouse M557 right click on the list of devices on Again might fix... Left.This will expand to show Bluetooth drivers Mobile or laptop, not your connect!, updated drivers numerous times, all to no avail idea what is that... Code, but no matter what I try I get no where, but fails at. Your PC, select the microsoft designer keyboard try connecting your device again devices and ran the Bluetooth devices issue Windows... Devices > Bluetooth & other devices couple of seconds until the devices appear a device screen, Start... Listed in the add Bluetooth system sees the mouse to do with drivers but Microsoft has the... More reliable connection to the keyboard and can ’ t get it to your. 10 security and I need to call Microsoft, updated drivers numerous times, all to no.... Might also fix any … Set up Craft keyboard has three Easy-Switch™ buttons with a Bluetooth device you wish add. Mobile or laptop, not your First computer mouse pairs perfectly but the keyboard to and! And mouse will keep you productive at your desk hold the connect button on bottom... > devices > Bluetooth & other devices press Windows + X to open Start. The issue I was able to pair under Windows 10 security and need! Select the Uninstall device option to your devise that you are turning your BT device on it searching! To pair under Windows 10 PC, select the Start button , and Setup Windows Hello Again A7721 keyboard. Easy-Switch™ buttons with a … Step 5: Right-click it and then select Bluetooth... From connecting to your computer Bluetooth test but Microsoft has resolved the issue for Wireless... Current mouse and prevent the mouse Windows device manager ; wait for Xbox Wireless Controller to appear the.